{"id":2944,"date":"2021-10-13T15:58:58","date_gmt":"2021-10-13T15:58:58","guid":{"rendered":"https:\/\/10.10.16.70\/book-a-road-test\/help-cancel-booking\/"},"modified":"2026-03-18T12:39:50","modified_gmt":"2026-03-18T16:39:50","slug":"help-cancel-booking","status":"publish","type":"page","link":"https:\/\/drivetest-sit.serco-des.ca\/fr\/book-a-road-test\/help-cancel-booking\/","title":{"rendered":"Aidez \u00e0 annuler la r\u00e9servation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=\u00a0\u00bbem-first-section\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbAide pour vos rendez-vous et Foire aux questions (FAQ)\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbem-inside-row em-float-image\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_single_image image=\u00a0\u00bb2275&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb el_class=\u00a0\u00bbb3-image\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb3\/4&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les instructions suivantes vous aideront \u00e0 g\u00e9rer vos rendez-vous.<\/p>\n<ul>\n<li><a title=\"Comment prendre rendez-vous\" href=\"\/fr\/book-a-road-test\/help-overview-booking\/\">Comment prendre rendez-vous<\/a><\/li>\n<li><a title=\"Prendre un nouveau rendez-vous pour un examen pratique\" href=\"\/fr\/book-a-road-test\/help-new-booking\/\">Prendre un nouveau rendez-vous pour un examen pratique<\/a><\/li>\n<li><a title=\"Modifier un rendez-vous pour un examen pratique\" href=\"\/fr\/book-a-road-test\/help-reschedule-booking\/\">Modifier (annuler) un rendez-vous pour un examen pratique<\/a><\/li>\n<li><a title=\"Annuler un rendez-vous pour un examen pratique\" href=\"\/fr\/book-a-road-test\/help-cancel-booking\/\">Annuler un rendez-vous pour un examen pratique<\/a><\/li>\n<li><a title=\"Imprimer les d\u00e9tails de votre rendez-vous\" href=\"\/fr\/book-a-road-test\/help-reschedule-booking\/\">Imprimer les d\u00e9tails de votre rendez-vous<\/a>&nbsp;\u2013 Voir Modifier un rendez-vous pour un examen pratique<\/li>\n<li><a title=\"Foire aux questions sur les r\u00e9servations\" href=\"\/fr\/book-a-road-test\/help-faqs\/\">Foire aux questions sur les r\u00e9servations<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=\u00a0\u00bbAnnuler un rendez-vous pour un examen pratique\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]Vous pouvez annuler la plupart des rendez-vous pour un examen pratique en utilisant le syst\u00e8me en ligne si vous avez le num\u00e9ro et la date d\u2019expiration de votre permis de conduire.<\/p>\n<p>Si vous devez annuler un rendez-vous pour un examen pratique, veuillez en informer Test au Volant au moins 48 heures \u00e0 l\u2019avance, sans quoi vous perdrez les droits que vous avez pay\u00e9s pour passer cet examen.<\/p>\n<p>Si votre permis de conduire est expir\u00e9, vous ne pouvez pas modifier ou annuler un rendez-vous. Dans ce cas, veuillez\u00a0<a title=\"notre syst\u00e8me t\u00e9l\u00e9phonique pour commentaires et questions\" href=\"https:\/\/drivetest-sit.serco-des.ca\/fr\/home\/contact-us\/\">notre syst\u00e8me t\u00e9l\u00e9phonique pour commentaires et questions<\/a> ou pr\u00e9sentez-vous \u00e0 un Centre Test au Volant..<\/p>\n<p>Pour annuler votre examen pratique:[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbem-pull-right\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<ol class=\"em-order-table-list em-list-1\">\n<li>Sur la page Vue d\u2019ensemble des r\u00e9servations pour un examen pratique, cliquez sur le bouton vert Modifier une r\u00e9servation pour un examen pratique. Ensuite, cliquez sur Modifier un rendez-vous pour un examen pratique.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_row_inner el_class=\u00a0\u00bbem-margin-left-list\u00a0\u00bb][vc_column_inner][vc_column_text]L\u2019\u00e9cran \u00ab\u00a0Modifier une r\u00e9servation pour un examen pratique\u00a0\u00bb appara\u00eet.[\/vc_column_text][vc_single_image image=\u00a0\u00bb3039&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbem-pull-right\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<ol class=\"em-order-table-list em-list-2\">\n<li>Entrez le num\u00e9ro et la date d\u2019expiration (AAAA\/MM\/JJ) de votre permis de conduire dans les champs respectifs. Cochez la case \u00ab\u00a0Je ne suis pas un robot\u00a0\u00bb (et r\u00e9pondez \u00e0 la ou aux questions captcha le cas \u00e9ch\u00e9ant), puis cliquez sur le bouton Soumettre.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_row_inner el_class=\u00a0\u00bbem-margin-left-list\u00a0\u00bb][vc_column_inner][vc_column_text]Un tableau de bord appara\u00eetra indiquant tous les rendez-vous que vous avez pris, que ce soit par t\u00e9l\u00e9phone, \u00e0 un Centre Test au Volant ou \u00e0 l\u2019aide du site Web.[\/vc_column_text][vc_single_image image=\u00a0\u00bb3041&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbem-pull-right\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<ol class=\"em-order-table-list em-list-3\">\n<li>Pour annuler un examen, cliquez sur le bouton Annuler l\u2019examen qui est sous la bo\u00eete o\u00f9 se trouve le rendez-vous que vous voulez annuler.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_row_inner el_class=\u00a0\u00bbem-margin-left-list\u00a0\u00bb][vc_column_inner][vc_column_text]Une fen\u00eatre s\u2019ouvrira pour confirmer que vous voulez annuler l\u2019examen.[\/vc_column_text][vc_single_image image=\u00a0\u00bb3045&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbem-pull-right\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<ol class=\"em-order-table-list em-list-4\">\n<li>Cliquez \u00e0 nouveau sur le bouton Annuler pour v\u00e9rifier que vous voulez annuler votre rendez-vous. Si vous annulez votre rendez-vous moins de 48\u00a0heures avant l\u2019heure o\u00f9 vous deviez passer l\u2019examen, vous perdrez les droits que vous avez pay\u00e9s.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_row_inner el_class=\u00a0\u00bbem-margin-left-list\u00a0\u00bb][vc_column_inner][vc_single_image image=\u00a0\u00bb3047&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_column_text]Le syst\u00e8me de r\u00e9servation en ligne pour les examens pratiques vous enverra automatiquement un courriel de confirmation de l\u2019annulation \u00e0 l\u2019adresse que vous avez utilis\u00e9e pour prendre le rendez-vous.[\/vc_column_text][vc_single_image image=\u00a0\u00bb3043&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbem-pull-right\u00a0\u00bb][vc_column][vc_column_text]<\/p>\n<ol class=\"em-order-table-list em-list-5\">\n<li>Imprimez les d\u00e9tails du rendez-vous ou la confirmation si vous le voulez ou cliquez sur Quitter dans le coin sup\u00e9rieur droit pour mettre fin \u00e0 votre session.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][vc_column][vc_empty_space height=\u00a0\u00bb52px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1633345722738{padding-right: 0px !important;padding-left: 0px !important;}\u00a0\u00bb][vc_column][vc_single_image image=\u00a0\u00bb2304&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=\u00a0\u00bbem-first-section\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbAide pour vos rendez-vous et Foire aux questions (FAQ)\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbem-inside-row em-float-image\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_single_image image=\u00a0\u00bb2275&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb el_class=\u00a0\u00bbb3-image\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb3\/4&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les instructions suivantes vous aideront \u00e0 g\u00e9rer vos rendez-vous. Comment prendre rendez-vous Prendre un nouveau rendez-vous pour un examen pratique Modifier (annuler) un rendez-vous pour un examen pratique Annuler un rendez-vous pour un examen pratique Imprimer [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":2905,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2944","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant\" \/>\n<meta property=\"og:description\" content=\"[vc_row el_class=\u00a0\u00bbem-first-section\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbAide pour vos rendez-vous et Foire aux questions (FAQ)\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbem-inside-row em-float-image\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_single_image image=\u00a0\u00bb2275&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb el_class=\u00a0\u00bbb3-image\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb3\/4&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les instructions suivantes vous aideront \u00e0 g\u00e9rer vos rendez-vous. Comment prendre rendez-vous Prendre un nouveau rendez-vous pour un examen pratique Modifier (annuler) un rendez-vous pour un examen pratique Annuler un rendez-vous pour un examen pratique Imprimer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/\" \/>\n<meta property=\"og:site_name\" content=\"Accueil - Test au Volant\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T16:39:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/\",\"url\":\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/\",\"name\":\"Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant\",\"isPartOf\":{\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#website\"},\"datePublished\":\"2021-10-13T15:58:58+00:00\",\"dateModified\":\"2026-03-18T16:39:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/drivetest-sit.serco-des.ca\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00e9servation pour examen pratique\",\"item\":\"https:\/\/drivetest-sit.serco-des.ca\/fr\/book-a-road-test\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Aidez \u00e0 annuler la r\u00e9servation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#website\",\"url\":\"https:\/\/drivetest-sit.serco-des.ca\/\",\"name\":\"Accueil - Test au Volant\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/drivetest-sit.serco-des.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#organization\",\"name\":\"DriveTest\",\"url\":\"https:\/\/drivetest-sit.serco-des.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/drivetest-sit.serco-des.ca\/wp-content\/uploads\/2021\/10\/drive-test-main-logo.png\",\"contentUrl\":\"https:\/\/drivetest-sit.serco-des.ca\/wp-content\/uploads\/2021\/10\/drive-test-main-logo.png\",\"width\":500,\"height\":200,\"caption\":\"DriveTest\"},\"image\":{\"@id\":\"https:\/\/drivetest-sit.serco-des.ca\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant","og_description":"[vc_row el_class=\u00a0\u00bbem-first-section\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbAide pour vos rendez-vous et Foire aux questions (FAQ)\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbem-inside-row em-float-image\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_single_image image=\u00a0\u00bb2275&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb el_class=\u00a0\u00bbb3-image\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb3\/4&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les instructions suivantes vous aideront \u00e0 g\u00e9rer vos rendez-vous. Comment prendre rendez-vous Prendre un nouveau rendez-vous pour un examen pratique Modifier (annuler) un rendez-vous pour un examen pratique Annuler un rendez-vous pour un examen pratique Imprimer [&hellip;]","og_url":"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/","og_site_name":"Accueil - Test au Volant","article_modified_time":"2026-03-18T16:39:50+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/","url":"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/","name":"Aidez \u00e0 annuler la r\u00e9servation - Accueil - Test au Volant","isPartOf":{"@id":"https:\/\/drivetest-sit.serco-des.ca\/#website"},"datePublished":"2021-10-13T15:58:58+00:00","dateModified":"2026-03-18T16:39:50+00:00","breadcrumb":{"@id":"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/drivetest-sit.serco-des.ca\/book-a-road-test\/help-cancel-booking\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/drivetest-sit.serco-des.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"R\u00e9servation pour examen pratique","item":"https:\/\/drivetest-sit.serco-des.ca\/fr\/book-a-road-test\/"},{"@type":"ListItem","position":3,"name":"Aidez \u00e0 annuler la r\u00e9servation"}]},{"@type":"WebSite","@id":"https:\/\/drivetest-sit.serco-des.ca\/#website","url":"https:\/\/drivetest-sit.serco-des.ca\/","name":"Accueil - Test au Volant","description":"","publisher":{"@id":"https:\/\/drivetest-sit.serco-des.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/drivetest-sit.serco-des.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/drivetest-sit.serco-des.ca\/#organization","name":"DriveTest","url":"https:\/\/drivetest-sit.serco-des.ca\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/drivetest-sit.serco-des.ca\/#\/schema\/logo\/image\/","url":"https:\/\/drivetest-sit.serco-des.ca\/wp-content\/uploads\/2021\/10\/drive-test-main-logo.png","contentUrl":"https:\/\/drivetest-sit.serco-des.ca\/wp-content\/uploads\/2021\/10\/drive-test-main-logo.png","width":500,"height":200,"caption":"DriveTest"},"image":{"@id":"https:\/\/drivetest-sit.serco-des.ca\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/pages\/2944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/comments?post=2944"}],"version-history":[{"count":1,"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/pages\/2944\/revisions"}],"predecessor-version":[{"id":5546,"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/pages\/2944\/revisions\/5546"}],"up":[{"embeddable":true,"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/pages\/2905"}],"wp:attachment":[{"href":"https:\/\/drivetest-sit.serco-des.ca\/fr\/wp-json\/wp\/v2\/media?parent=2944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}